Full Feature List
| 3CX SMB FREE | 3CX PRO | 3CX ENT | |
|---|---|---|---|
| Extensions | ≤ 10 | Unlimited | Unlimited |
| Apps: Windows and Web Client, iOS, Android |  | | |
| Phone Directory | | | |
| Headset Integration | | | |
| Call Parking / Pickup | | | |
| Call Logging | | | |
| Ring Groups | | | |
| Choose SIP Trunk | ≤ 6 | | |
| Auto Attendant | | | |
| Inbuilt SBC for Offsite Phones | | | |
| BLF Busy Lamp Field | | | |
| Multi-level IVR | | | |
| Voicemail Transcription | | | |
| Intercom / Paging / PA Announcements | | | |
| Integrated Fax Server | | | |
| VMware / Hyper-V / KVM | | | |
| Custom FQDN | | | |
| Custom SMTP Server | | | |
| MS 365 Integration | | | |
| Google Workspace | | | |
| Hotel PBX (Self-managed only) | | | |
| Video Conferencing | |||
| 3CX Link | | | |
| Polls | | | |
| PDF Sharing | | | |
| Screen Sharing | | | |
| Remote Assistance | | | |
| Whiteboard | | | |
| YouTube Integration | | | |
| Maximum no. of participants | 25 | 100 | 250 |
| Live Chat & Messaging | |||
| Live Chat | ≤ 10 | | |
| ‘3CX Talk’ Link | | | |
| WhatsApp Integration | | | |
| Facebook Integration | | | |
| SMS & MMS | | | |
| Chat Reports | | | |
| Call Center Features | |||
| Call Queues | | | |
| Call Recording | | | |
| SLA Alerting | | | |
| Switchboard | | | |
| Wallboard | | | |
| Callback | | | |
| Barge in / Listen in / Whisper | | | |
| Call Reports | | | |
| CRM Integration | | | |
| Enterprise Features | |||
| Call Flow Designer | | | |
| Hot Desking | | | |
| Scheduled Restore | | | |
| Connect Remote Offices (Bridges) | | | |
| Inbuilt Failover | | ||
| Start / Stop Call Recording Rights | | ||
| Custom IP Phone Logo | | ||
| Standby License | | ||
| MS Teams Direct Routing Integration (16SC+) | | ||
| Skill-based Routing | | ||
| AI Features | |||
| Voicemail Transcription (8SC and up 3CX AI will transcribe free) | | | |
| Google Gemini Support PRO – Voicemail Only | (VM) | | |
| Open AI PRO – Voicemail Only | (VM) | | |
| Call Transcription | | ||
| Call Analytics | | ||
| 3CX AI | | ||
| Get SMB Free | Go to Price Calculator | ||
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